AI Engineer at Soft Techniques
Sep 2025 - Feb 2026Soft Techniques is a custom AI solution provider that creates and personalizes AI product for specific user needs.
Voice Agent Platform (Alive5)
- Architected and deployed an AI-powered voice agent system with intelligent conversation flows, intent detection, and FAQ integration using LiveKit, OpenAI GPT-4o, and FastAPI, handling real-time voice interactions with 291+ available voices
- Designed scalable agent workflows and initiated deployment on AWS AgentCore along with AWS server, to support modern, distributed, and scalable agent-based applications
- Implemented telephony integrations (Telnyx) including SIP trunking, webhooks, and call transfer for production-grade voice handling
- Built LiveChat and CRM integrations with Socket.io, enabling real-time messaging, automatic thread creation, and structured customer data capture








